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Troubleshooting bug reports — where to start?

Aisha Khan Aisha Khan 3 months ago Resolved

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

#email #migration #webhooks
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Replies 4

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Omar Haddad Omar Haddad Accepted

This is expected behavior, not a bug. The guard you are hitting is intentional — it protects against a class of mistakes that used to cause data loss.

If you need the other behavior, there is a documented filter you can hook to override it per site.

Theo Lindqvist Theo Lindqvist

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.

Noah Bennett Noah Bennett

Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I would not have caught otherwise.

Finn O'Brien Finn O'Brien

One caveat for larger communities: keep an eye on the indexes. At a few thousand rows the difference is night and day.

Social Ecommerce sells like crazy

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